Privacy Policy

What data we collect

When you browse cangoau.org, we collect standard technical information to ensure the site functions correctly. This includes details such as your browser type, your operating system, and the time and date of your visit. We also receive your IP address, which helps us understand traffic patterns and improves the performance of our pages. This process does not identify you personally to us.

If you choose to contact us, for example by sending an email to [email protected], we collect the information you include in that communication. This typically involves your email address and any details you provide regarding your feedback or questions about our banking guides and payout information. We do not ask for, nor do we store, sensitive information such as passwords, banking credentials, or personal identification documents. We operate as an independent information site and do not require users to create an account, meaning we do not maintain a database of user profiles or gambling histories.

How we use it

The data we gather is used for the purpose of site maintenance and improving the user experience. We analyse aggregated traffic data to see which pages are most helpful to our visitors, such as guides on how to handle withdrawals or verify accounts. This analysis allows us to focus our efforts on creating content that is relevant to Australian players.

We use the contact details you provide only to respond to your specific inquiries. We do not use your information for marketing purposes, and we do not sell or trade your data with third parties. Our commitment is to provide clear, independent information without intrusive tracking. We treat the information we receive with care and keep it only for the duration required to address your query or to maintain the site’s functionality. Because we are not the casino operator, we do not have access to any data regarding your casino account, deposits, or game play history.

Your rights

You have the right to be informed about how we handle your data. You may request access to the information we hold about you, and you are entitled to ask us to correct any inaccurate details. If you wish for your data to be removed from our records, you may request that we delete the information we have collected.

To exercise these rights, please send your request to [email protected]. We will respond as quickly as possible. Please understand that our privacy scope is limited to cangoau.org. If you require information about how the casino manages your personal account data, verification documents, or transaction history, you must contact their live support team. They are responsible for your account data and privacy in relation to their platform. We provide this information to ensure transparency regarding our own practices, which we may update from time to time to reflect changes in our site operations.